Thursday, December 9, 2010

NAQs & FAQs


NAQs & FAQs
( the most important question you should ask me)
FAQs = Frequently asked questions
I get lots of those, but, almost all of them are only important to you only after you have decided upon your destination, such as:
  • How do I get there
  • What should I bring
  • What will the weather be like
  • How do you process the fish
For every potential customer there may also be some FAQs that are crucial before deciding, such as:
  • Cost
  • Best time to visit our resorts (weather, fishing results)
  • Availability
  • Expertise of staff, guides, fishmasters
and I’m always happy to address those “deal breaker” concerns.
But those considerations aside, I know that what you really want to know is the

NAQ – “The NEVER asked question”,
“ why should I spend my hard earned dollars to book a vacation with you?”
It amazes me that in 14 years I’ve never been asked this question since it’s the main question I try to answer. As a matter of fact, I think I will offer a reward to the first person who asks me this question.
And the answer is - I can’t answer that question until I know you better, know what you’re looking for – and then I can help you decide if one of our OBMG resorts will provide the experience that you want.
So that’s when I need you to answer MY FAQ’s :
  • How many in your party?
  • How flexible is your vacation time?
  • Do you want guided or non guided fishing?
  • Do you want other activities than fishing?
  • What’s your budget?
  • what sort of vacation are you looking for?
If I do my job in finding out what you want , then I promise you that I can recommend:
  • the best resort
  • customize it to suit your needs
  • and most importantly, can fulfill my promise to all my clients “ I can help you make your fishing & vacation dreams come true”.
More than 50% of my business every year is from repeat customers, many of whom come yearly. I work hard to develep an honest relationship – I don’t make promises I can’t keep. So I think more than anything else, that is the answer to the NAQ – You can confidently decide to book with me, because I won’t book your vacation with OBMG unless I think it will indeed fulfill your expectations (and then some)
Cheers, Maggie

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